Is this San Marco hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the San Marco hotel have a swimming pool?

Yes, this San Marco hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in San Marco hotel?

Best-rates for the San Marco hotel starts from $123 per night with includes Toiletries, Guest Services, Child Friendly, Internet, Air Conditioner, Parking, Pool, TV, Laundry, Bedding/Linens, Restaurant, Bar, Kitchen, Breakfast, Hot Tub, Designated Smoking Area, Wheelchair Accessible, Accessibility, Business Services, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is San Marco hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the San Marco hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the San Marco hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the San Marco hotel?

Based on the information reported by the owner or manager, the San Marco hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for San Marco hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the San Marco hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Garden Inn Jacksonville Downtown Southbank | Hotel in Jacksonville

| 8.4 (1005 Reviews) | 1 Bathroom

San Marco Hotel | Hilton Garden Inn Jacksonville Downtown Southbank

Hotel in San Marco, Jacksonville

Hotel in Jacksonville with a 24-hour fitness center and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking.
Hilton Garden Inn Jacksonville Downtown Southbank offers 123 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 4:00 am contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 7.50 to 21.50 per person covered self parking fee: usd 20.00 per day (in/out privileges) pet fee: usd 75 per accommodation, per stay (maximum usd 125 per stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 75 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 75 per accommodation, per stay (maximum usd 125 per stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jul 11, 2025 07:37:52 AM

Review Score: 6

Summary: When we got in our room the tv didn’t work so had to call maintenance. Previous snacks from other people found under the tv upon entry. The bed felt dirty. The pool was smaller than appeared in photos and we thought breakfast was included but wasn’t.

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Hilton Garden Inn Jacksonville Downtown Southbank | Hotel in Jacksonville

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