Is this New Town hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at New Town hotel?

Check-in time for New Town hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the New Town hotel have a swimming pool?

Yes, this New Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in New Town hotel?

Best-rates for the New Town hotel starts from $132 per night with includes Air Conditioner, Pool, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Restaurant, Breakfast, Laundry, Parking, Toiletries, Wheelchair Accessible, Business Services, Bar, Child Friendly, Kitchen, TV, Bedding/Linens, Wellness Facilities, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is New Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the New Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the New Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the New Town hotel?

Based on the information reported by the owner or manager, the New Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for New Town hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the New Town hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Garden Inn Key West/The Keys Collection | Hotel in Key West

| 7.8 (1103 Reviews) | 1 Bathroom

New Town Hotel | Hilton Garden Inn Key West/The Keys Collection

Hotel in New Town, Key West

Hotel with 2 restaurants, a quick walk to Key West Tropical Forest and Botanical Garden
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking.
Housekeeping is available on request.
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 4 pm; check-in end time: anytime contactless check-in available minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Fee for continental breakfast: approximately usd 18 for adults and usd 12 for children uncovered self parking fee: usd 15 per day (in/out privileges) pet deposit: usd 250 per stay pet fee: usd 75 per accommodation, per stay (maximum usd 125 per stay) service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay (maximum usd 125 per stay), plus a deposit of usd 250 per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has a strict no-smoking policy. violators will be subject to penalties (usd 250). this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jul 11, 2025 06:48:35 AM

Review Score: 10

Summary: Nice hotel. Very convenient. The shuttle to Duval street was nice. The resort inclusions were a great add on. We would stay here again.

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