University Inn of Carbondale | Hotel in Carbondale
Hotel
6.0
(324 Reviews) |
1 Bathroom
Available rates:
Hotel in Carbondale
Hotel in Carbondale with free breakfast and a 24-hour front desk Coffee/tea in a common area, a business center, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Housekeeping is available on request. University Inn of Carbondale offers 57 air-conditioned accommodations with blackout drapes/curtains. These individually furnished accommodations include desks. 42-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
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Amenities
Air Conditioner
Parking
TV
Security/Safety
Business Services
Bedding/Linens
Fireplace/Heating
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome.
Payment Policy
Pet deposit: usd 100 per stay pet fee: usd 25 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
An off-leash area is available pets allowed for an extra charge of usd 25 per pet (varies based on length of stay), plus a deposit of usd 100 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted
Reviews
Roman
Nov 1, 2025 03:05:00 AM
Review Score:
4
Summary: Was only served breakfast one of the three mornings we were there. The breakfast only had stale cereal, milk, and bread. The room was covered with stains and streaks. The underneath of the bed was disgusting, the bathroom curtain rod was covered in rust. The parking lot is disgusting, covered in glass and trash. Atleast the bed sheets were fresh and clean, plus the A/C worked! I saw one worker the whole entire stay, which was the house cleaning. They have no on site staff, except a kiosk with 24/7 employees that are on the other side of the world. I will not stay again, and do not suggest anyone else should
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Reviews
Roman
Nov 1, 2025 03:05:00 AM
Review Score:
4
Summary: Was only served breakfast one of the three mornings we were there. The breakfast only had stale cereal, milk, and bread. The room was covered with stains and streaks. The underneath of the bed was disgusting, the bathroom curtain rod was covered in rust. The parking lot is disgusting, covered in glass and trash. Atleast the bed sheets were fresh and clean, plus the A/C worked! I saw one worker the whole entire stay, which was the house cleaning. They have no on site staff, except a kiosk with 24/7 employees that are on the other side of the world. I will not stay again, and do not suggest anyone else should
Hector
Oct 14, 2025 12:56:55 AM
Review Score:
6
Summary: Breakfast menu only had basic food, like cereal, bread, and peanut butter. Not many choices.
Jason
Oct 5, 2025 09:21:31 PM
Review Score:
4
Summary: Don’t stay here needs work. No front counter person you check with a web chat kiosk screen. Only one lamp and two pillow. Not enough curtains closet window had none allowing parking lot light to light up the room at night. No Wi-Fi no Catv .Room big and clean no toilet paper holder. No elevator. Wouldn’t recommend because of no staff on property.
Jerry
Sep 23, 2025 12:05:47 PM
Review Score:
8
Summary: You could tell this building used to be something else cause it is definitely aged and not in a cute charming kind of way. They have tried their best to make it look historical. I saw signs for guest laundry and fitness center but they didn’t actually exist. My room was next door to the bar that is I didn’t hear anything coming from in the bar but those walls are so thin you can hear people talking in the lobby and out side. Oh and the continental breakfast is literally toast and cereal.
Lacie
Sep 14, 2025 07:11:59 AM
Review Score:
4
Summary: Never saw a person working. Checked in with a person on a kiosks. The floors and walls were dirty, things in the room were broken, the sheets didn't fit the bed. Dry cereal and toast were all that was offered for breakfast. The parking lot had trash all.over it.
Gabriel
Sep 3, 2025 01:16:56 PM
Review Score:
10
Summary: Loved the hot water. Minimal but workable.
Hazen
Aug 30, 2025 06:19:58 AM
Review Score:
4
Summary: It is dirty. My toilet ran constantly. Even after i asked for maintenance. The wifi foe the tv didnt work until I complained. And then it was only for 1 night. There was trash all over the sidewalks and parkin lot. The service is almost nonexistent. The bed is uncomfortable. They do have a water coolee so thats something
Madeline
Aug 19, 2025 12:37:17 PM
Review Score:
4
Summary: There is no staff at all. Just houseekeeping before 2pm. The interent had been out for a week no rooms t.v. worked. Nobody tolds upon checking in. It took me personally 1hr to check it due to payment not being excepted. If you have an issue, its one lady on a room on the 2nd flr who may help you. It was a terrible experience.
Roxana
Aug 12, 2025 03:42:58 AM
Review Score:
10
Summary: Good service and helpful guidance by alex during the check in.
Korvetta
Aug 11, 2025 05:33:01 AM
Review Score:
4
Summary: The room and bathroom smelled of mildew, we couldn’t connect the internet to view the Roku, and my wash cloth looked to be stained with foundation. I DID NOT like the check-in or checkout process with a kiosk, and there was no one to ask for help with the television. I also was not aware that I would have to pay a $100 deposit upon check-in