Is this Southbank hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Southbank hotel have a swimming pool?

Yes, this Southbank hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southbank hotel?

Best-rates for the Southbank hotel starts from $111 per night with includes TV, Wheelchair Accessible, Balcony/Terrace, Business Services, Bedding/Linens, Fireplace/Heating, Toiletries, Child Friendly, Kitchen, Security/Safety, Wellness Facilities, Restaurant, Air Conditioner, Accessibility, Laundry, Parking, Pool, Bar, Guest Services, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Southbank hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southbank hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southbank hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southbank hotel?

Based on the information reported by the owner or manager, the Southbank hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southbank hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Southbank hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Southbank Hotel by Marriott Jacksonville Riverwalk | Hotel in Jacksonville

| 8.2 (1567 Reviews) | 1 Bathroom

Southbank Hotel | Southbank Hotel by Marriott Jacksonville Riverwalk

Hotel in Southbank, Jacksonville

Riverwalk hotel with a fitness center and a 24-hour business center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
Southbank Hotel by Marriott Jacksonville Riverwalk offers 322 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per stay. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 5 to 20 for adults, and usd 5 to 10 for children uncovered self parking fee: usd 16.00 per day (in/out privileges) uncovered valet parking fee: usd 22.00 per day (in/out privileges) pet fee: usd 50.00 per accommodation, per night plus usd 50 one-time cleaning fee service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 10.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 25 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 50.00 per accommodation, per night, plus a one-time cleaning fee of usd 50 pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Brenda

Aug 18, 2025 04:45:00 AM

Review Score: 10

Summary: I found this hotel to be okay. The staff was friendly and professional but I think the age of the hotel was disappointing.

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Southbank Hotel by Marriott Jacksonville Riverwalk | Hotel in Jacksonville

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